Frequently asked questions
Find answers to the most common questions about our credit products, application process and repayments.
The application is completed entirely online on the TURVALUOTTO website. Simply choose the type and amount of credit, enter your personal and financial details, explain your reason, accept the terms and submit. The entire process takes less than 5 minutes.
Personal and car loans are generally processed within 24 hours. Investment loans and mortgages may take 48–72 hours. You will be notified by email once a decision has been made.
Applicants must be at least 21 years old, be an EU citizen or permanent resident, have a stable source of income and a positive credit history.
Yes. All our credit products can be repaid early, in full or in part, at any time without additional fees or penalties, in accordance with the European Consumer Credit Directive (2008/48/EC).
We serve customers in Spanish, Finnish, German (Switzerland) and English. Limited support is available for other EU languages — contact us for details.
We use 256-bit SSL encryption for all data transfers. Your information is stored on secure European servers and we comply fully with the GDPR. We never sell your data to third parties.
Yes. You can apply from any EU country. Funds can be transferred in euros to any European bank account with a European IBAN. You do not need to live in Spain or hold a Spanish bank account.
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